Uprise Compared With Benestar's Digital Offerings


Feature

Uprise

Benestar

Discussion

Hub displaying a news feed of health articles. EG: 12 signs of a healthy relationship

N

Y

Benestar has curated some high quality articles. However, employees might be more likely to Google for health articles rather than logging in to find them as Googling offers a larger range of relevant information. Secondly, there is no research indicating that reading health articles is associated with behaviour change or changes in wellbeing or workplace outcomes.

Chat Function

Y

Y

Both Benestar and Uprise offer a function where a user can start a chat with a coach and expect a response within 24 hours. It’s unclear whether Benestar offers chat based on a clinical protocol with research evidence showing that the chat protocol will lead to wellbeing outcomes or if it is a general chat service. Uprise chat follows a proven protocol and has research evidence demonstrating outcomes.

Self-assessments

Y

Y

Benestar offers a standalone stress self-assessment. Uprise offers self-assessments for wellbeing, stress and their triggers for stress. Additionally, users within Uprise are prompted to complete these assessments at regular intervals so they can track their progress from doing Uprise whereas Benestar does not.

Activities/Games

N

Y

Benestar has games on their platform such as Jeopardy. They also have interactive exercises to encourage breathing properly as well as relaxation mp3s of nature sounds. Uprise does not have this feature.

Learning Modules

Y

Y

Benestar has a broader range of learning modules. Topics appear to be weighted towards financial literacy such as Preparing for Retirement; however, there are modules on stress and wellbeing as well. Benestar learning modules have high quality information but are text based and the user has to read all information to progress. Uprise learning modules are a combination of videos and interactive exercises and do not rely on text and reading. Modules are mostly focused on mental and physical wellbeing. Uprise modules also follow proven clinical protocols with research evidence demonstrating that they improve wellbeing and workplace outcomes.

Coaching

Y

Y

Both Benestar and Uprise offer coaching sessions. Uprise coaching sessions follow a proven clinical protocol where the sessions are linked to relevant information from an Uprise learning module. It’s unclear whether Benestar’s coaching is following a protocol or a general coaching service.

Face-to-face counselling

Y

Y

Both Benestar and Uprise provide face to face counselling via video or in person therapy via our clinician networks. Benestar includes these face to face sessions as part of their package. Uprise refers complex issues for face to face therapy via our network but the employee is encouraged to seek a referral from their GP and reimbursement via Medicare rather than billing to their employer. Complex treatments typically take 10 sessions or more and can’t be resolved within the traditional allowances for EAP sessions.

Manager Support

Y

Y

Both organisations offer manager support. Uprise additionally offers learning modules about how to recognise and support an employee with a mental health issue and deal with performance management issues.

Reporting

Y

Y

Benestar reports on utilisation and mental health outcomes (Depression, Anxiety, Stress). Uprise reports on utilisation of self-assessment checks plus outcomes from learning modules, coaching and therapy. Uprise provides in-depth data on wellbeing, stress, PsyCap (psychological capital) and sleep. Additionally, we report on ROI outcomes including employee engagement, work performance, absenteeism, presenteeism, team cohesion, manager support and turnover risk.


Jay Spence