Does your EAP teach psychological safety?

All workplaces have a duty to encourage psychologically safe and healthy working environments. However, there has been significant research into the growing return on investment of wellbeing initiatives that promote this kind of healthy workplace culture.

In 2015, a two-year study by Google into what makes a great team found psychological safety as the most important dynamic to makes great teams successful. While these environments are more likely to attract and retain top level talent, there is further evidence that a healthy and open workplace culture promotes greater productivity, innovation and creativity.

What is Psychological Safety?

Psychological safety is when team members feel safe to take risks and have open conversations about ideas, questions, concerns or mistakes in the workplace. Psychological safety illustrates an atmosphere, in which raising a nonconforming view is predictable and welcomed and it’s easy to talk about the reality of mistakes. This acceptance of conflict allows for fruitful discussions and earlier recognition of problems.

In the workplace, stress amongst employees is increasingly common and impacts the productivity of both individuals and teams. Encouraging and educating about psychological safety can help to minimise the impact of stress and ultimately improve the resilience of staff to conflict.

What can your EAP do about it?

Psychological safety is linked with the way employees act in response to job-related stress and their workplace environment. The most common workplace psychological risk factors include job control, high job demands, leadership quality, management response and appreciation.

Traditional employee assistance programs (EAP) are set up to manage employees who are already stressed by offering them counselling support. Uprise is a digital-first EAP that teaches employees skills that prevent job-related or individual stress. As well as being preventative, Uprise is highly accessible through the use of digital programs and phone or chat coaching that is as effect as face-to-face counselling. The ongoing and comprehensive measurement of a range of wellbeing factors allows for Uprise to measure psychological safety as a result of completing stress management and resilience training.

Uprise measures four integral factors of psychological safety including hope, optimism, resilience and self-efficacy before and after completing 4 weeks of the Uprise program. Scores are measured out of 100, with the average improvement after just 4 weeks of the program listed below:

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Uprise is a preventative employee assistance program (EAP) provider that improves employee engagement, retention and performance by enhancing psychological wellbeing. Learn more about how our program solves employee stress.

Charlotte Owen