Finding an EAP Provider to fit your Company

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Stress is widespread among various business organisations which vary in terms of size and the industry they belong to. Employee Assistance Programs should be tailored to the nature of work and different workplace issues. The size and type of industry that an organisation belongs to has implications for the effectiveness and return on investment of different levels of EAP. 

Small Sized Businesses

Small sized businesses with 25 or less employees often require smaller employee assistance programs that fit well within the budget. However, employees within small businesses often hold integral responsibilities for the organisations operations so it is essential that their programs effectively manage personal and work-related problems

Small sized businesses may also have problems reassuring their employees of the employee assistance programs confidentiality. It is vital that in smaller organisations all reports to employers are de-identified and maintain the privacy of employees who have used the program. 

Medium Sized Businesses

Medium sized businesses with between 50 and 250 employees can benefit significantly from investing in quality employee assistance programs. Implementation at these organisations can help to improve how employees perceive support from both their manager and company. 

It is vital that EAP providers in medium sized businesses have the capacity to tailor and personalise interventions to different levels of wellbeing and stress. Often employee assistance programs at medium sized businesses have a one-size-fits-all approach that waits for employees to reach out for support. Instead, these EAP providers should also have support for lower levels of stress to teach skills that manage stress preventatively.  

Large Sized Businesses

Large sized businesses require highly available, robust and flexible employee assistance programs to deal with a much larger volume of both personal and work-related issues. Due to the large volume of staff, interventions should be highly preventative so that mental health issues are identified before they warrant more urgent and extensive medical intervention.

The top-down communication hierarchy often found in large businesses may be a barrier to employees talking directly with the higher management about issues they are facing at work. Employee assistance programs in these organisations should be highly accessible to employees and allow them to privately communicate any work-related issues to management. 

As in large businesses, work culture revolves around employees working for long hours to achieve targets within certain time pressures. Large organisations should invest in achieving and maintaining a healthy workplace culture that will be more likely to retain and support high level talent. Plus, it will reduce any future compensation paid to employees working in highly stressful environments.